While traditional landline-based telephony services are still the most widely used globally, there are a number of advantages to using newer technologies such as VoIP.

VoIP dramatically decreases the need for expensive (and potentially proprietary) physical equipment such as PBX systems and desk phones and introduces a very rich feature set that allows more effective communications and collaboration allowing disparate locations to connect and contribute smoothly and seamlessly, which effectively removes the limitation of requiring physical locations to operate.

Over time, investments on VoIP pay up and many companies around the world are migrating to it. Traditional telephony services can still be used, but in the context of a VoIP implementation they acts as backup in case the primary services experience issues. While this means that there is still some need for physical devices, those are significantly more limited in terms of quantity and require equally less maintenance than before.

VoIP and Collaboration are usually combined to produce solid and resilient architectures that can withstand unexpected issues or outages. From simple single-site deployments to complex multi-site rollouts that include Gateways, Gatekeepers, bandwidth optimizations, customized dial plans, protocol translations, codec selection and interworking, etc.

From a strategic point of view, this allows for increased availability and resiliency which can be a real asset for the most critical or demanding environments or businesses.

In this capacity, our service packages include:

• Infrastructure design, deployment and maintenance
• High Availability
• Additional resiliency through SRST
• Voicemail to fax/email translations and integrations
• Conferencing capabilities