Simply put, and as we know, automation in IT is the process of creating software or systems to replace repeatable processes and reduce manual intervention.

It is generally a significant amount of time invested that eventually translates into efficiencies not only for operating but also building and decommissioning IT systems and environments.

It accelerates the delivery of IT infrastructure and applications by automating manual processes that previously required a human touch and mitigates or eliminates the risk for error to a very large extent.

In this capacity, our offerings in the space can include the following:

• Configuration management: involves setting up and configuring systems, applications, and services.
• Provisioning and deployment: deployment of infrastructure, servers, and applications.
• Continuous integration/continuous deployment (CI/CD): It is the build, testing, and deployment process used primarily for software development.
• Resource management: includes provisioning, management, and optimization of physical and virtual resources in IT environments:
  • Data center resource management
  • Cloud server management
  • On-premise resource management
  • Hybrid deployments
• Patch management: Installation of software patches and updates across systems and applications and health checks after those patches are applied and servers or services are restarted.
• Monitoring and alerting: It requires monitoring system performance, generating alerts, and taking corrective actions.
• Backup and disaster recovery: It refers to the backup, replication, and recovery of critical data and systems.
• User provisioning and access management: Refers to the creation, modification, and deletion of user accounts and access permissions on various systems or applications.
• Security and compliance: Encompasses security controls, vulnerability scanning, compliance audits, and threat response.
• Incident response: Automating the detection, investigation, and remediation of security incidents and breaches.
• Log management: Automating the collection, analysis, and archiving of system logs for troubleshooting and compliance.
• Infrastructure as Code (IaC)